ABOUT US
KONNECT 247 is a ICT based Company/BPO established in year 2016 with the mission to not only provide reliable, robust and secure solutions but ultimate experience to local and foreign clients.
Our Team
Our multi-disciplined team of dedicated and experienced staff combines key skills in listening and understanding, planning and developing, and delivery and after-care support. This winning combination has proven to exceed client expectations, providing far more than just a solution.
Why Us
KONNECT 247 provides the highest quality of services and strives to help clients achieve cost reduction, so they can re-invest their savings in order to expand further. We are fully committed to building a relationship of trust with our clients and we do this by providing the highest guarantees of confidentiality.
Our Strategy
At KONNECT 247, we employ highly qualified staff for our clients and then provide training to further enhance their performance. The BPO industry is one of the most challenging businesses to be in and requires outstanding execution skills. KONNECT 247 has this art and a sustainable competitive advantage through strong fundamental practices that are an integral part of our operational model, and more importantly, our business culture.
Our Goal
Our client satisfaction is our success in a competitive IT industry. The dedicated and highly motivated team is always moving along with the technological needs thus assuring that we are the best solution provider. With KONNECT 247 in depth know-how of working with clients from multiple industries, we provide a wide variety of services which can help company of any size, minimize their costs and increase their revenue.
Services
KONNECT 247 offers many services that can help you accomplish your goals quickly and efficiently. By outsourcing, corporations get immediate results through reduced costs in office space, energy resources, technology, hardware, human resources and much more. With KONNECT 247, Clients can rest assure that they are getting premium services. Our focus remains on delivering quality and professionalism to our clients and their customers. Having served many companies, we have a proven wealth of knowledge, experience and resources to help any company regardless of size or business type. Contact us to find out how your company can benefit from KONNECT 247. We will thoroughly analyze your requirements and give you a personalized plan of action.
Call Center Services
KONNECT 247 helps you Increase your business credibility with customers through clear call center process to achieve business objectives. We bring fast, organized and well managed telemarketing along with customer support services to enable your message to reach your customers directly and let them access your business easily. Read more
KONNECT 247 helps you double the count of your conversion rate through customer support services by following professional ethics and creating unique, but well-tailored call center services for all industries.
- Customer Support
- Phone Help Desk
- Phone Order Taking (Inbound Sales)
- Technical Support
- Telemarketing/Outbound Sales
- Welcome & Feedback Calling
Lead Generation
KONNECT 247 prides itself on its tailor-made and cost effective lead generation service. We are able to provide seamless representation of your company, products, and services, with the aim of acquiring quality leads for your sales team.
Identify and Engage – Identify the “to go to” people in the ideal companies Make our Mark – Establish a memorable dialog Qualify the Target –Ask the right questions to establish relevance Maintain the Connection – Stay engaged with relevant content and timely conversations until they’re ready to convert – lead nurturing Optimization with Sales Team – Manage qualified lead distribution to your sales staff Optimization with Sales Team – Manage qualified lead distribution to your sales staff We have trained and experienced inside sales specialists who are pros at learning your products and services. They specialize in being able to use that knowledge to prospect effectively in order to engage decision-makers, qualify their needs, and set appointments on your behalf. Our lead generation teams can deliver your message, uncover opportunities, and motivate high-level executives to take action.Read more
Sales & Customer Services
The importance of customer service may vary by product or service, industry and customer. From the point of view of an overall sales process engineering effort, customer services play an important role in an organization’s ability to generate income and revenue. KONNECT 247 specializes in the following customer service disciplines:
Read more
Technical Support
Does your company waste valuable resources on providing level one and two support services? KONNECT 247 can eliminate this load from your company, allowing you to focus on more vital things.
At KONNECT 247 we offer round-the-clock support services for our clients. Our experienced employees are multi-lingual, offering extensive support to our clients in different countries including UK and US. Our clients’ customers call in from many countries inquiring about various technical difficulties. Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems. Our support staff routes calls to the level required and can directly connect the call to your agents when necessary.Read more
Our Tech Team will be happy to help you with finding the exact solution for your needs; it can be a complete solution involving hardware and software installation or just the support. We also resolve software issues by remotely access your machine where required.
Contact
We are open for Business via Phone & Email
Our Address
OFFICE NO: 2, 3RD FLOOR, B-219, LUCKY ARCADE, COMMERCIAL MARKET ROAD, SATELLITE TOWN, RAWALPINDI, PAKISTAN
Timings
6:00 PM to 4:00 AM
Email Us
info@konnect247.com.pk
Call Us
+92-311-1592768